To start customer service was amazing. It’s nice to call a business and talk to a person directly.
The door is extremely high quality and absolutely beautiful. Our guest think we have a “bulletproof” door. Install was easy, but make sure you have help, the doors are extremely heavy.
The only minor issue was the install of the door handle. I had to clean up the mortise for the deadbolt with a dremmel. Not a huge deal only took a minute or two.
We would highly recommend Black Diamond Doors!
The Bi-fold and French doors work and look great;
This door could withstand a hurricane, tornado, anything! It is so durable, heavy and beautiful!
Well built door. Looks great. Operates flawlessly. Only negative comment I can make, it would have been nice if the instructions indicated the door was to be mounted inside; instead of on the outside, like normal exterior doors.
Great door exceeded my expectation. Like the delivery guys.