This was such a smooth process of ordering, receiving the templates for approval, great communication during the process and through the delivery. I’m very pleased to have found this company!
Great to hold and see the different types. Might suggest better packaging. Weather prevented delivery so th package rode around in the truck for an extra week. 5 of the samples were shattered. Not a terrible deal gho because they were the ones we would have cut first from our choice list.
Absolutely fabulous doors. Secure and noticed. Love them
The door is very nice and so were the Black Diamond Sales Reps! The process to get the door and the delivery experience was not great. The door was delayed, delivery rescheduled at the last minute and we were requested to unload other peoples (very heavy) doors from the truck to get ours. There were lots of people to deal with when it came to delivery, but once we found the right person, Black Diamond did what they could to make things right. Hopefully our situation was not how things are normally handled.
We are incredibly happy with our black diamond door! I did a LOT of research before purchasing, and could not be happier with my decision to go with black diamond.
Fantastic service and the doors are beautiful….change the look of the house. Their delivery was so quick and resolved a mistake I made quickly and easily
Charli Light
Excellent choice for a double 8' door that faces the North. It is a Very wind tight and rigid door.
Exactly what I was looking for. Replaced our back door in the kitchen during a full remodel. What a game changer! Looks stunning and I get so many compliments. Customer service was outstanding.
Super fast delivery and great product
I ended up buying 3 doors after getting the first one. David was a huge help! Will definitely be back the next time im in need.
Purchased the 8x7’ Trifold door to replace a rollup garage door on my wife’s art studio. We did the work ourselves! The door was well packaged and arrived undamaged. We assembled the frame easily and all measurements were exact. After lifting into position and securing it we mounted the three doors on their welded pins. They are very heavy and we needed three people to position and mount. After assembly and minor adjustment they open, fold, and close like they are the doors of a high end Mercedes sedan. Awesome! My wife loves the look and all the light they add to her art studio.
We bought these doors for my wife’s art studio. It had used an insulated garage door prior. Wow, what a difference. So much light now enters her space and it really opens it up to the outside. I installed it myself with the help of some studly neighbors. Everything about these doors is heavy! Hanging the doors on the hinges was definitely a two man job! After adjustment it opens and closes like an expensive car! Well worth the price and wait!
We love the doors. We were a little on the fence due to pricing but regret nothing. They are super sturdy and the customer service was super helpful and nice.
We love our new front door, easy to install and super high quality!
We couldn't be happier with the service we received and with the quality of the door. Excellent all around.
Black Diamond was helpful from start to finish. They communicated well and at each step. They also called and spoke with me a novel idea! I have already referred other friends to them. Thanks
Love the door and the way it change my whole house.
To start customer service was amazing. It’s nice to call a business and talk to a person directly.
The door is extremely high quality and absolutely beautiful. Our guest think we have a “bulletproof” door. Install was easy, but make sure you have help, the doors are extremely heavy.
The only minor issue was the install of the door handle. I had to clean up the mortise for the deadbolt with a dremmel. Not a huge deal only took a minute or two.
We would highly recommend Black Diamond Doors!
The Bi-fold and French doors work and look great;
This door could withstand a hurricane, tornado, anything! It is so durable, heavy and beautiful!
Well built door. Looks great. Operates flawlessly. Only negative comment I can make, it would have been nice if the instructions indicated the door was to be mounted inside; instead of on the outside, like normal exterior doors.