The door looks nice but a door jam wasn’t sent with it. I thought the door was pre-hung and the customer service said it was but it wasn’t shipped with a door jam and never got any other boxes with a door jam
Door arrived and it was beautiful. But hinged wrong, BD was on it and had another delivered. Installed and ready for the home closing, looks great!
Our arrived well packaged and without damage. It does take the full time to be produced which was fine with us. Just worth noting. Delivery was super easy and I would definitely order again!
I ordered the double handles for an arched door and they look amazing!
I love my new black steel door. It is a real statement piece in my home and I get a ton of compliments on it.
This door is even more impressive in person! Lots of comments from neighbors! We absolutely love it!
BD door hardware is very difficult to work with. The doors strike plates and bolt carrier stick proud of the door without any modifications. Also the threaded holes for the strike plates, deadbolt, latch do not line up with the pre drilled holes for the plates. Very disappointed with the “Preferred Hardware” that came with the door!
Black Iron doors did a beautiful job on my door order.
The firs set was damaged by the trucking company and they replaced them in a timely manner.
The doors were well made and look great!!!
Fantastic door, great quality, delivered on time. Easy installation.
The build quality and customer service are excellent for sure. We bought the hardware package which is challenging. Finally got it on but have to pull very hard to get the door to shut. So hard in fact, my kid can’t do it. For the price, this should shut with ease.
This was such a smooth process of ordering, receiving the templates for approval, great communication during the process and through the delivery. I’m very pleased to have found this company!
Great to hold and see the different types. Might suggest better packaging. Weather prevented delivery so th package rode around in the truck for an extra week. 5 of the samples were shattered. Not a terrible deal gho because they were the ones we would have cut first from our choice list.
Absolutely fabulous doors. Secure and noticed. Love them
The door is very nice and so were the Black Diamond Sales Reps! The process to get the door and the delivery experience was not great. The door was delayed, delivery rescheduled at the last minute and we were requested to unload other peoples (very heavy) doors from the truck to get ours. There were lots of people to deal with when it came to delivery, but once we found the right person, Black Diamond did what they could to make things right. Hopefully our situation was not how things are normally handled.
We are incredibly happy with our black diamond door! I did a LOT of research before purchasing, and could not be happier with my decision to go with black diamond.
Fantastic service and the doors are beautiful….change the look of the house. Their delivery was so quick and resolved a mistake I made quickly and easily
Charli Light
Excellent choice for a double 8' door that faces the North. It is a Very wind tight and rigid door.
Exactly what I was looking for. Replaced our back door in the kitchen during a full remodel. What a game changer! Looks stunning and I get so many compliments. Customer service was outstanding.
Super fast delivery and great product