Reviews

Product Reviews

Based on 88 reviews
92%
(81)
6%
(5)
1%
(1)
1%
(1)
1%
(1)
Door looks good but no door jam came

The door looks nice but a door jam wasn’t sent with it. I thought the door was pre-hung and the customer service said it was but it wasn’t shipped with a door jam and never got any other boxes with a door jam

Taken care of

Door arrived and it was beautiful. But hinged wrong, BD was on it and had another delivered. Installed and ready for the home closing, looks great!

Great service!

Our arrived well packaged and without damage. It does take the full time to be produced which was fine with us. Just worth noting. Delivery was super easy and I would definitely order again!

Hardware is sturdy and looks amazing!!!

I ordered the double handles for an arched door and they look amazing!

A very solid, beautiful door

I love my new black steel door. It is a real statement piece in my home and I get a ton of compliments on it.

L
Weslock - Addy
Larry Kaufman
Great product

The door looks great, was easy to install and was a fair price.

Gorgeous Door!

This door is even more impressive in person! Lots of comments from neighbors! We absolutely love it!

M
BD Hardware - Vail
Mark Parrish

Great product. Great service.

C
BD Hardware - Breckinridge
Conner Gudenkauf
Door Hardware

BD door hardware is very difficult to work with. The doors strike plates and bolt carrier stick proud of the door without any modifications. Also the threaded holes for the strike plates, deadbolt, latch do not line up with the pre drilled holes for the plates. Very disappointed with the “Preferred Hardware” that came with the door!

C
BD Hardware - Vail
Curtis Laux
Iron doors/ hardware

Black Iron doors did a beautiful job on my door order.
The firs set was damaged by the trucking company and they replaced them in a timely manner.
The doors were well made and look great!!!

Door

Fantastic door, great quality, delivered on time. Easy installation.

E
BD Hardware - Keystone
Edward Pedersen

Door hardware is well made and goes well with the doors we ordered.

T
Color Samples
Terry Hensen
Contractor

Good

Great doors but…

The build quality and customer service are excellent for sure. We bought the hardware package which is challenging. Finally got it on but have to pull very hard to get the door to shut. So hard in fact, my kid can’t do it. For the price, this should shut with ease.

L
BD Hardware - Keystone
Latriece Brooks
Promises kept!

This was such a smooth process of ordering, receiving the templates for approval, great communication during the process and through the delivery. I’m very pleased to have found this company!

S
Glass Samples
Steven Howell
Nice option

Great to hold and see the different types. Might suggest better packaging. Weather prevented delivery so th package rode around in the truck for an extra week. 5 of the samples were shattered. Not a terrible deal gho because they were the ones we would have cut first from our choice list.

Iron doors

Absolutely fabulous doors. Secure and noticed. Love them

Very Nice Door

The door is very nice and so were the Black Diamond Sales Reps! The process to get the door and the delivery experience was not great. The door was delayed, delivery rescheduled at the last minute and we were requested to unload other peoples (very heavy) doors from the truck to get ours. There were lots of people to deal with when it came to delivery, but once we found the right person, Black Diamond did what they could to make things right. Hopefully our situation was not how things are normally handled.

Solid door!

We are incredibly happy with our black diamond door! I did a LOT of research before purchasing, and could not be happier with my decision to go with black diamond.

C
BD Hardware - Vail
Charli Light

Fantastic service and the doors are beautiful….change the look of the house. Their delivery was so quick and resolved a mistake I made quickly and easily
Charli Light

J
BD Hardware - Keystone
Jared Lischka

Excellent choice for a double 8' door that faces the North. It is a Very wind tight and rigid door.

Beautiful Door!!!

Exactly what I was looking for. Replaced our back door in the kitchen during a full remodel. What a game changer! Looks stunning and I get so many compliments. Customer service was outstanding.

O
BD Hardware - Vail
Omid Golnabi
Great door

Door looks and feels great!

Excellent door

Super fast delivery and great product

W
BD Hardware - Vail
William Werner

Best steel for I have ordered going to again