The build quality and customer service are excellent for sure. We bought the hardware package which is challenging. Finally got it on but have to pull very hard to get the door to shut. So hard in fact, my kid can’t do it. For the price, this should shut with ease.
This was such a smooth process of ordering, receiving the templates for approval, great communication during the process and through the delivery. I’m very pleased to have found this company!
Great to hold and see the different types. Might suggest better packaging. Weather prevented delivery so th package rode around in the truck for an extra week. 5 of the samples were shattered. Not a terrible deal gho because they were the ones we would have cut first from our choice list.
Absolutely fabulous doors. Secure and noticed. Love them
The door is very nice and so were the Black Diamond Sales Reps! The process to get the door and the delivery experience was not great. The door was delayed, delivery rescheduled at the last minute and we were requested to unload other peoples (very heavy) doors from the truck to get ours. There were lots of people to deal with when it came to delivery, but once we found the right person, Black Diamond did what they could to make things right. Hopefully our situation was not how things are normally handled.